Privacy policy

Last updated: June 30, 2025

Auralia Nail operates this store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to the collection and use of your information as described below.


1. PERSONAL INFORMATION WE COLLECT

“Personal information” refers to any information that identifies or can reasonably be linked to you.

We may collect the following:

Contact Information

  • Name
  • Shipping & billing address
  • Phone number
  • Email address

Payment Information

  • Credit/debit card details
  • Payment confirmations
    (All payments are securely processed via Shopify/payment providers)

Account Information

  • Username & password
  • Preferences and settings

Order Information

  • Products viewed, added to cart, purchased
  • Order history, returns, exchanges

Communication

  • Messages sent to customer support

Device & Usage Data

  • IP address
  • Browser/device type
  • Interaction behavior on website

2. HOW WE COLLECT YOUR DATA

We collect data from:

  • Directly from you (when placing orders, creating account, contacting us)
  • Automatically (cookies, tracking technologies)
  • Service providers (Shopify, payment gateways, shipping partners)
  • Third-party partners (marketing & analytics tools)

3. HOW WE USE YOUR INFORMATION

We use your data to:

Provide & Improve Services

  • Process orders & payments
  • Deliver products
  • Manage your account
  • Recommend products based on your preferences

Marketing & Advertising

  • Send emails/promotions
  • Show personalized ads

Security & Fraud Prevention

  • Protect transactions
  • Detect suspicious activity

Customer Support

  • Respond to inquiries
  • Improve user experience

Legal Compliance

  • Meet legal obligations
  • Enforce policies

4. SHARING YOUR INFORMATION

We may share your data with:

  • Shopify & service providers (payment, shipping, IT, analytics)
  • Marketing partners (ads & personalization)
  • Legal authorities when required
  • Business transfers (e.g. merger, sale)

We do not sell your personal data irresponsibly.


5. SHOPIFY & THIRD-PARTY SERVICES

Our store is hosted on Shopify.

Shopify may process your data to:

  • Provide infrastructure
  • Improve performance
  • Enable secure checkout

Learn more: https://privacy.shopify.com


6. COOKIES & TRACKING

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic
  • Personalize ads

You can disable cookies in your browser settings.


7. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.


8. CHILDREN’S PRIVACY

Our Services are not intended for children.

We do not knowingly collect data from minors.


9. DATA SECURITY & RETENTION

We take reasonable measures to protect your data.

However, no system is 100% secure.

We retain your data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations

10. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Transfer your data
  • Opt-out of marketing

You can request via email:
📩 lisanail.support@gmail.com


11. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country (including Shopify servers).

We ensure appropriate safeguards are applied.


12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised date.


13. CONTACT US

If you have questions about this Privacy Policy or your data:

📩 Email: lisanail.support@gmail.com

Auralia Nail is the data controller of your personal information.